Securus Technologies is the top service provider for technology to correctional agencies and law enforcement organizations in the country. The technology solutions that they offer help their clients to prevent crimes within their facility and also solve crimes. They offer their services to more than 1.2 million inmates not just in North America but other countries as well. While most people would think that prisons are safe and secured, individuals who work there know otherwise. They know how important it is to monitor the premises to ensure that the facilities are safe. Their software has also helped solved many crimes within the correctional facilities and also assist them to anticipate crimes before they happen.
Recently, I read about the feedback that the company received in emails and through letters from their existing clients. I was impressed how they alone have made such a big difference to the law enforcement industry with their exceptional products. One of the feedbacks was from the head of a correctional facility. He thanked the company for their revolutionary products that allowed them to investigate criminal activities within their premises. Another one of the clients praised their LBS software which they recently launched. The sheriff department was able to recover money and lots of drugs using their software. They could have learned about them only through the software and otherwise would have gone undetected.
I have also heard some great reviews about their customer service department that is always ready to help out their clients. Since most of their clients control high-risk areas, it is important for the company to be prompt when answering their queries. Their service executives are trained to the highest quality to ensure that they know everything about their products. They are also provided training continuously to keep them updated about their latest products and services that they offer to their clients.